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TOPIC: PayPal Issue

PayPal Issue 9 years ago #540

  • Lucius Tal
  • OFFLINE
  • Premium Supporter
  • Posts: 8
  • Karma: 0
I wanted to join the Premium Supporters Plan and completed the form and submitted it. After it said my membership is being processed it took me to the PayPal website. I logged in but dont know what to do next as the transaction is not shown on the PayPal site. How to I complete the transaction?

Appreciate some feedback

Cheers
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Re: PayPal Issue 9 years ago #541

  • Diaego
  • OFFLINE
  • Management Team
  • Posts: 73
  • Karma: 11
Hi Lucius,

Thanks for your interest in becoming a Premium member and thank you for highlighting this bug to us. Am I correct in thinking you are trying to upgrade by clicking the blue "Upgrade your membership" button on the homepage? It looks like this button hasn't been configured correctly. I've notified our web-site team who will correct the issue.

In the mean time, you can upgrade by clicking the "Upgrade to Premium" button on the main menu at the top of this page (just under the site logo). That should work correctly.

Could you reply and let us know if this worked for you?

Our apologies for the inconvenience!
Ross / "Diaego"
Founder
EVE-Radio.com
Last Edit: 9 years ago by Diaego.
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Re: PayPal Issue 9 years ago #542

  • Lucius Tal
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  • Premium Supporter
  • Posts: 8
  • Karma: 0
Thanks for your reply...will try it now and let you know
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Re: PayPal Issue 9 years ago #543

  • Lucius Tal
  • OFFLINE
  • Premium Supporter
  • Posts: 8
  • Karma: 0
Thank you for your help. Success!

On the page that outlines the benefits of Premium Membership I used the "upgrade to premium membership" banner at the bottom this time. Previously I had used the "Subscribe" icon in the middle of the page and that didnt work

Anyhow, it worked this time!

Thank you for your quick response
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Re: PayPal Issue 9 years ago #544

  • Diaego
  • OFFLINE
  • Management Team
  • Posts: 73
  • Karma: 11
No problem - and welcome to Premium
Ross / "Diaego"
Founder
EVE-Radio.com
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