Tuesday May 26

Twitch Box Update

Eve Radio News

Morning! Just a quick note to keep you informed as to what's been going on with the Twitch Box you guys pitched in to help fund for us as we're currently very poor.

To start, we managed to get the box up and running nice and quick despite it being bare bones and slapped in a working Radeon HD graphics card generously supplied by DJ Mokra and managed to get some early stability and performance testing done.

Not long after we started this process we began to notice stability was an issue and ran through a lot of system tests to help determine if there was a physical fault with any of the hardware of software issues. We discovered pretty quickly that both the processor and graphics card we're running a lot hotter than they should so replaced the stock processor heat sink and fan and added additional cooling to help the poor graphics card cope.

Unfortunately this didn't help much with stability, so we looked at issues with Eve itself along with ATI's catalyst drivers and tried to make some measure of sense of the increasingly annoying crashes. CCP support couldn't suggest anything we hadn't already tried so we ended up going for a complete system rebuild, removal of the graphics card and ran additional testing on the built in gpu.

The results were the same, so we once again began to look at hardware.

More tests were performed, CPU, memory and hard drive all reporting no issues whatsoever after being tested with a variety of diagnosis tools. Just for kicks, we swapped out the memory and replaced the hard drive and re-installed for a third time only to be faced with the same frustrating issues with hard crashes - except this time it was happening during a windows update and not when running Eve or any streaming software.

Last Friday there was good news. The motherboard finally failed, suggesting (if not confirming) the issue was hardware related and further frustrating examinations could stop before I just fucked the thing out the window.

I am now awaiting Parcel Force to come and pick the box up and take it back to the suppliers to diagnose / repair / replace the whole machine. This will likely take anywhere between a week and a month to resolve so we could still be waiting a while before we can begin proper 23/7 in game streaming. On the plus side, before it all died in a fire we managed to get a stable 60fps stream running in good, if not excellent, quality.


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